No luxury cobbler near you? Ship your shoes or handbags to us from anywhere in the United States. We’ll restore them to perfection and return them safely to your door.
Fill out our form with clear photos of your shoes or bag and describe the damage.
We respond within 24 hours with a detailed price estimate and timeline.
Pack carefully and ship to our Los Angeles studio. Full instructions below.
Our master craftsmen restore your items to the highest standard of quality.
We ship your items back fully insured via FedEx with signature required.
Tell us about your shoes or handbag and we’ll get back to you within one business day with a full assessment and price quote — no obligation.
Fill out the form below and we’ll reply within one business day with a detailed quote.
Wrap each shoe or bag individually in bubble wrap or soft cloth. Place in a sturdy box with plenty of padding. Never ship multiple pairs loose in the same box.
We recommend UPS or FedEx with signature required. Always insure the package for the full value of the item. Keep your tracking number until the item is received.
We return all items fully insured via FedEx with signature required. Return shipping is free on orders over $200. We’ll send tracking info as soon as your items ship.
Most repairs are completed within 5–10 business days of receiving your items. Complex restorations may take 2–3 weeks. We’ll give you an exact timeline with your quote.
Return shipping is fully insured on our end. For items shipped to us, we recommend insuring through your carrier for the full value of the item.
You’ll approve your quote before we begin. Payment is due once the repair is complete and your items are ready to ship back to you.
We stand behind every repair we do. If you’re not completely satisfied, contact us within 14 days and we’ll make it right at no additional cost.